CREDIT AND DEBIT CARDS. KLARNA, SHOP PAY. PAYPAL AND PREPAID DEBIT CARDS ARE NOT ACCEPTED. BILLING AND SHIPPING ADDRESS MUST MATCH.

(USA) AFTER AN ORDER IS PLACED, PROCESSING CAN TAKE UP TO 3-5 BUSINESS DAYS. AFTER PROCESSING YOUR ORDER IS SHIP WITH EXPRESS SHIPPING WHICH CAN TAKE ANYWHERE FROM 1-3 BUSINESS DAYS. SATURDAY AND SUNDAY ARE NOT INCLUDED IN BUSINESS DAYS.

(INTERNATIONAL) AFTER AN ORDER IS PLACED, PROCESSING CAN TAKE UP TO 3-5 BUSINESS DAYS. AFTER PROCESSING YOUR ORDER WILL BE SHIPPED WITH DHL EXPRESS. INTERNATIONAL SHIPPING IS ANYWHERE FROM 7 - 10 BUSINESS DAYS. BUSINESS DAYS DOES NOT INCLUDE SATURDAY AND SUNDAY. FOR INTERNATIONAL ORDERS ISLAND TRESSES HAIR DOES NOT COVER TARIFF CHARGES BY YOUR HOME COUNTRY.

HAIR IS CONSIDERED A HYGIENIC PRODUCT AND FOR THIS REASON WE DO NOT ALLOW ANY RETURNS.

EXCHANGES ARE ALLOWED FOR HAIR BUNDLES ONLY. PLEASE REFER TO OUR EXCHANGE POLICY FOR MORE INFORMATION ON WHAT IS ACCEPTED FOR AN EXCHANGE.

YOU CAN CONTACT US VIA EMAIL AT: INFO@ISLANDTRESSESHAIR.COM